Our privacy policy

E-Commerce Deluxe cares deeply about your privacy.

We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the E-Commerce Deluxe website and the services accessed on it. The effective date for the validity of these terms and conditions is 07/07/2022, with the publication of a new version the validity of all previous versions expires.

This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how

we store your data and how we protect your data from misuse, and what rights you have with

relating to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, u

Find contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which

security techniques we use and to whom the data can be viewed.

Webshop software

WooCommerce

Our online shop is developed with WooCommerce software. Personal data you provide for the purpose of our

services made available to us are shared with this party. WooCommerce has access to your

data to provide us with (technical) support, they will never use your data for any other

goal. WooCommerce is obliged under the agreement we have with them to provide appropriate

security measures to be taken. These security measures consist of the application of SSL encryption and

A strong password policy. WooCommerce uses cookies to collect technical information

relating to your use of the software, no personal data are collected and/or stored.

WooCommerce reserves the right to share collected data within its own group in order to improve the

improve services further.

WooCommerce hosting

Our online shop is developed with WooCommerce software, we chose for our web hosting

MyDomain. Personal data that you make available to us for the purpose of our services will be

shared with this party. MijnDomein has access to your data to provide us with (technical) support,

they will never use your data for any other purpose. Based on the agreement we

have concluded with them to take appropriate security measures. These security measures

consist of the use of SSL encryption and a strong password policy. Regular backups

made to prevent data loss.

Web hosting

MyDomain

We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on behalf of

us and does not use your data for its own purposes. However, this party can collect metadata on the

use of the services. These are not personal data. MijnDomein has appropriate technical and

organisational measures taken to prevent the loss and unauthorised use of your personal data

occurrence. MijnDomein is bound to secrecy under the agreement.

E-mail and mailing lists

MailChimp

Our website uses MailChimp, a third-party provider of email traffic originating from our website and

handle the sending of any newsletters. All confirmation emails you receive from our website and

web forms are sent through MailChimp’s servers. MailChimp will never use your name and email address

use for their own purposes. At the bottom of every e-mail sent automatically via our website, you will see

the ‘unsubscribe’ link. If you click on this, you will no longer receive e-mail from our website. This may be the

seriously reduce functionality of our website! Your personal data is protected by MailChimp

stored. MailChimp uses cookies and other internet technologies that provide insight into whether e[1]mails are opened and read. MailChimp reserves the right to use your data for its

further improve the service and, as part of this, share information with third parties.

We use the services of . This party has appropriate

taken technical and organisational measures to prevent misuse, loss and corruption of your and our data

as much as possible. has no access to our inbox and we handle all our e-mail traffic

confidential.

Payment processors

Strip

EXAMPLE: We use the

platform of [AANBIEDER]. [AANBIEDER] processes your name, address and place of residence and your

payment details such as your bank account or credit card number. [AANBIEDER] has appropriate technical and

organisational measures taken to protect your personal data. [AANBIEDER] reserves the

right to use your data to further improve the service and as part of this

sharing (anonymised) data with third parties. [AANBIEDER] In the case of an application for a

deferred payment (credit facility) personal data and information relating to your financial position

with credit rating agencies. All the above guarantees regarding the protection of your

personal data also apply to those parts of [AANBIEDER] services for which

they engage third parties. [AANBIEDER] will not retain your data for longer than required by legal time limits

is allowed.

Reviews

Trustpilot

EXAMPLE: We collect reviews through wpcodeself’s [AANBIEDER] If you leave a review via

[AANBIEDER] then you are required to provide your name and e-mail address. [AANBIEDER] shares this data

with us so that we can link the review to your order. [AANBIEDER] also publishes your name on

its own website. In some cases, [AANBIEDER] may contact you to explain your

review. In case we invite you to leave a review we share your name and email address

with [AANBIEDER] They only use this data for the purpose of inviting you to leave a review

let. [AANBIEDER] has taken appropriate technical and organisational measures to protect your

protect personal data. [AANBIEDER] reserves the right, for the purpose of providing

engage third parties to provide the service, for which we have given [AANBIEDER] permission. All

The above guarantees regarding the protection of your personal data are also of

apply to those parts of the service for which [AANBIEDER]engages third parties.

Shipping and logistics

PostNL

When you place an order with us, our job is to get your parcel delivered to you. We use

PostNL’s services for making deliveries. This requires us to provide your name,

share address and residence details with PostNL. PostNL uses this data solely for the purpose of

performance of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data

also available to these parties.

Invoicing and accounting

Exact online

EXAMPLE: We use the services of

[AANBIEDER]. We share your name, address and residence details and details relating to your order.

This data is used to administer sales invoices. Your personal data will be

sent and stored protected. [AANBIEDER] is bound to secrecy and will keep your data

keep confidential. [AANBIEDER] will not use your personal data for any purpose other than

described above.

External sales channels

Bol.com

We sell (some of) our items through Bol.com’s platform. If you place an order via this platform

then Bol.com will share your order and personal data with us. We use this data to make your

handle order. We treat your data confidentially and have appropriate technical and

taken organisational measures to protect your data against loss and unauthorised use.

Marktplaats.nl

We sell (some of) our items through the platform of Marktplaats.nl. If you have a

order then Marktplaats.nl shares your order and personal data with us. We use this data

to handle your order. We treat your data confidentially and have appropriate technical and

taken organisational measures to protect your data against loss and unauthorised use.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of our services. That is, the purpose of the

processing is always directly related to the order you provide. We do not use your data for

(targeted) marketing. If you share data with us and we use this data to – other than on your

request – to contact you at a later time, we will ask for your explicit permission to do so. Your

data will not be shared with third parties, other than to meet accounting and other administrative

obligations. These third parties are all bound to confidentiality under the agreement

between them and us or an oath or legal obligation.

Automatically collected data

Data automatically collected by our website are processed for the purpose of processing our

improve services further. This data (e.g. your IP address, web browser and

operating system) are not personal data.

Cooperation in tax and criminal investigations

Where appropriate, E-Commerce Deluxe may be required by law to

sharing your data in connection with government tax or criminal investigations. In a

such case, we are forced to share your data, but we will act within the possibilities provided by the law

us offers our opposition to that.

Retention periods

We keep your data for as long as you are our client. This means we will keep your customer profile until you

indicate that you no longer wish to use our services. If you report this to us we will

also take it as a forgetting request. Pursuant to applicable administrative obligations, we must

invoices containing your (personal) data, we will therefore retain this data for as long as the applicable

term runs preserve. However, employees no longer have access to your client profile and documents that are

we have produced in response to your order.

Your rights

Under applicable Dutch and European legislation, as a data subject you have certain rights with

regarding personal data processed by or on behalf of us. We explain below which

rights these are and how to invoke them. In principle, to prevent abuse, we send

statements and copies of your data only to your e-mail address already known to us. In case you have the

data to a different e-mail address or, for example, by post, we will ask you to subscribe to

legitimise. We keep records of completed requests, in the case of a forgetting request

we administer anonymised data. You will receive all transcripts and copies of data in the

machine-readable data format we use within our systems. You have the right at any time to request a

file a complaint with the Personal Data Authority if you suspect that we have used your personal data in a

use the wrong way.

Right of inspection

You always have the right to request the data we process (or have processed) that relates to your person or

are traceable to it, can be viewed. You can make a request to this effect to our contact person for

privacy issues. You will then receive a response to your request within 30 days. If your request is granted

we will send you a copy of all data with a list of processors at the e-mail address known to us

who hold such data, indicating the category under which we hold such data

stored.

Right of rectification

You always have the right to request the data we process (or have processed) that relates to your person or

are traceable to it, to be modified. You can make a request to that effect to our contact person

for privacy issues. You will then receive a response to your request within 30 days. If your request is granted

we will send you a confirmation at the e-mail address known to us that the data has been updated.

Right to restriction of processing

You always have the right to request the data we process (or have processed) that relates to your person or for that purpose

are traceable, limit. You can make a request to this effect to our contact person for

privacy issues. You will then receive a response to your request within 30 days. If your request is granted

we will send you a confirmation at the e-mail address known to us that the data until you remove the restriction is not

longer be processed.

Right of transferability

You always have the right to request the data we process (or have processed) that relates to your person or

are traceable to it, by another party. You can make a request to this effect to

our contact person for privacy issues. You will then receive a response to your request within 30 days. If your

request is granted, we will send you copies or copies of all data at the e-mail address known to us

about you that we have processed or have processed on our behalf by other processors or third parties. To all

likelihood, in such a case, we will no longer be able to continue services because the secure

linking of data files can then no longer be guaranteed.

Right to object and other rights

You have the right, where applicable, to object to the processing of your personal data

by or on behalf of E-Commerce Deluxe. If you object, we will immediately stop data processing

cease pending resolution of your objection. If your objection is well-founded that we will provide copies and/or

make copies of data we process (or have processed) available to you and then continue the processing

strike. You also have the right not to be subject to automated individual decision-making or profiling

be subjected. We do not process your data in such a way that this right applies. Are you

believe it is, please contact our privacy contact.

Cookies

Google Analytics

Through our website, cookies are set by the US company Google, as part of the “Analytics” service.

We use this service to track and get reports on how visitors use the website.

This processor may be required under applicable laws and regulations to disclose these

data. We collect information about your browsing behaviour and share this data with Google. Google can make these

Interpret information in conjunction with other datasets and, thus, your movements on the internet

follow. Google uses this information to offer targeted ads (Adwords) and

other Google services and products.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in these

privacy statement.

Privacy policy changes

We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most

recent version. If the new privacy policy affects how we already collect data

process in relation to you, we will notify you by e-mail.

Contact details

E-commerce deluxe

Karelboumanstraat 17 5262HM Vught Netherlands T (061) 497-0054 E info@licenses4us.com

Contact person for privacy matters

Rayhan Mahn